Business Intelligence and Analytics in Small and Medium-sized Enterprises: A Systematic Literature Review

"Despite much interest in business intelligence and analytics (BI&A), empirical research shows that small and medium-sized enterprises (SMEs) are still lagging behind in the proliferation of BI&A. However, there are no studies found on literature reviewing research on BI&A in SMEs. This paper collects, categorizes, synthesizes, and analyzes 62 articles related to BI&A in SMEs. The identified research topics being addressed in BI&A include: BI&A components, BI&A solutions, Mobile BI&A, Cloud BI&A, BI&A application, BI&A adoption, BI&A implementation, and BI&A benefits. Further, research gaps and directions for future research are presented to facilitate the progression of BI&A in SMEs research."

DOI: DOI: https://doi.org/10.1016/j.procs.2017.11.027